モバイル学会誌 2巻1号

journal of mobile interactions Vol.2 No.1

モバイル学会誌 2巻1号

タイトル ユーザビリティ評価におけるfNIRSの有用性
title Availability of fNIRS in Usability Evaluation
著者 岩﨑 浩暁(立命館大学大学院理工学研究科), 萩原 啓(立命館大学情報理工学部)
Abstract In this study, we investigated the hemodynamics in the frontal association cortex during monotonous working. The frontal association cortex in the cerebral cortex was used for higher brain processing. Thus, activation of the frontal association cortex during monotonous working was an indicator of the brain loading. In the experiment, time-series variation of oxygenated hemoglobin (oxyHb) increased in response to working level. Additionally, time-series variation of oxyHb was indicated possibility depending on whether the subjects facilitate the work, suggesting that near-infrared spectroscopy (NIRS) was useful for evaluation of the work smoothness.
キーワード 近赤外分光法, 酸素化ヘモグロビン, 単調作業, ユーザビリティ, 負荷
Keywords NIRS, oxyHb, monotonous working, usability, work load
page モバイル学会誌 2011, vol. 2(1); pp. 1- 7

タイトル モバイル機器におけるドキュメント閲覧効率化のためのテキストと図表の独立ズーミング
title Independent Zooming of Text and Chart to Read Documents on Mobile Devices Efficiently
著者 山田 浩輝(京都大学), 村田 和義, 渋谷 雄(京都工芸繊維大学)
Abstract Web pages and documents with some charts may be commonly read on mobile devices such as smartphones, cell phones and PDAs. However, the display size of these devices is usually too small to read such documents. This study proposed a method to browse documents with independent zooming of text and charts. In this method, pinching on text changes the font size only and pinching on a chart changes its size only. The result of our experimental evaluation, comparing with the current usual method, shows that the proposed method did not reduce the operating time, but reduced the number of operation. Subjective evaluation showed that the participants felt the method easy to use and wanted to keep using it.
キーワード モバイルインタラクション,文書閲覧,スワイプ,ピンチング,電子書籍
Keywords mobile interaction, document browsing, swipe, pinching, E-book
page モバイル学会誌 2012, vol. 2(1); pp. 9- 14

タイトル モバイル端末を用いた顧客情報共有システムによるレストランのサービス改善に関する研究
title Restaurant Service Improvement Using a Customer-Information Sharing System with Mobile Devices
著者 新村 猛(産業技術総合研究所サービス工学研究センター, 筑波大学大学院システム情報工学研究科), 赤松 幹之(筑波大学大学院システム情報工学研究科,産業技術総合研究所ヒューマンライフテクノロジー研究部門)
Abstract Improvement of customer satisfaction demands that restaurants share customer requirements among staff. Nevertheless, conventional information sharing methodologies such as oral communication and human memory can not avoid losing much of that valuable customer information. We developed an information sharing system based on mobile devices, point-of-sale systems, and kitchen displays to improve sharing of information among restaurant staff. The system was introduced to two Japanese restaurants to examine its effectiveness. Results show the following: 1) kitchen and cooking staff members can improve customer complaints related to dish and drink delays properly using mobile devices; 2) service staff members can offer more careful service by sharing customer information using mobile devices. Information input processes of mobile devices should be simplified to realize smoother information-input operations.
キーワード サービス工学, 外食産業, POS, 顧客情報共有, 顧客満足
Keywords service engineering, restaurant industry, POS, information sharing and customer satisfaction
page モバイル学会誌 2012, vol. 2(1); pp. 15- 22

タイトル ブレット端末のソフトウェアキーボードによる文字入力の特性―加齢効果および利き手、非利き手による違い―
title Characteristics of the Input on Software Keyboard of Tablet Devices: Aging Effects and Differences Between the Dominant and Non-dominant Hands for Input
著者 長谷川 旭(名古屋大学大学院,名古屋文理大学), 長谷川 聡(名古屋文理大学), 宮尾 克(名古屋大学大学院)
Abstract This study was conducted to compare the typing performance of subjects inputting alphabet characters using software keyboards on tablet devices and hardware keyboards (n=106, 19-79 average 44.4±20.3 years of age). As the results, input speed decreased and the input error increased in elderly people. Input speed was slower and error rate was higher when using non-dominant hand than using dominant hand or both hands in case of software keyboard.
キーワード タッチパネル, タブレット端末, バーチャルキーボード, 物理キーボード, ヒューマンコンピュータインタラクション
Keywords touch-panel, tablet device, virtual keyboard, physical keyboard and human-computer interaction
page モバイル学会誌 2012, vol. 2(1); pp. 23- 28

タイトル モバイル端末を用いた顧客情報共有システムによるレストランのサービス改善に関する研究
title Restaurant Service Improvement Using a Customer-Information Sharing System with Mobile Devices
著者 新村 猛(産業技術総合研究所サービス工学研究センター, 筑波大学大学院システム情報工学研究科), 赤松 幹之(筑波大学大学院システム情報工学研究科,産業技術総合研究所ヒューマンライフテクノロジー研究部門)
Abstract Improvement of customer satisfaction demands that restaurants share customer requirements among staff. Nevertheless, conventional information sharing methodologies such as oral communication and human memory can not avoid losing much of that valuable customer information. We developed an information sharing system based on mobile devices, point-of-sale systems, and kitchen displays to improve sharing of information among restaurant staff. The system was introduced to two Japanese restaurants to examine its effectiveness. Results show the following: 1) kitchen and cooking staff members can improve customer complaints related to dish and drink delays properly using mobile devices; 2) service staff members can offer more careful service by sharing customer information using mobile devices. Information input processes of mobile devices should be simplified to realize smoother information-input operations.
キーワード サービス工学, 外食産業, POS, 顧客情報共有, 顧客満足
Keywords service engineering, restaurant industry, POS, information sharing and customer satisfaction
page モバイル学会誌 2012, vol. 2(1); pp. 15- 22

モバイル学会誌 2巻1号 :

Journal of mobileinteractions Vol.2 No.1

発行:2012年1月1日

掲載論文数:4

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